Privacy Policy for Outclass Crystallized Gems

Last Updated: 19 October 2023.

At Outclass Crystallized Gems, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, products, and services. Please take a moment to read this policy to understand how we handle your information.

Information We Collect:

We may collect the following types of information from you:

1.1. Personal Information:

Name

Contact Information (email address, phone number)

Postal Address

Payment Information (credit card details, billing information)

1.2. Non-Personal Information:

Browsing history

Device information (such as your IP address, browser type, and operating system)

Cookies and web beacons (for more details, see our Cookies Policy)

How We Use Your Information:

We use your information for the following purposes:

2.1. To provide and maintain our services.

2.2. To process your orders and payments.

2.3. To communicate with you regarding your orders, inquiries, and promotions.

2.4. To improve our products, services, and website.

2.5. To personalize your experience on our website.

2.6. To send you updates, newsletters, and marketing materials (if you opt-in).

Data Sharing:

We do not sell, trade, or transfer your personal information to third parties without your consent, except for the following circumstances:

3.1. Service Providers: We may share your data with trusted service providers to help us operate and improve our services, such as payment processors, shipping companies, and marketing partners.

3.2. Legal Obligations: We may disclose your information to comply with legal obligations, protect our rights, or in response to a lawful request by public authorities.

Cookies:

We use cookies and similar technologies to enhance your browsing experience. For more information, please refer to our Cookies Policy.

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online platform is completely secure, and we cannot guarantee the absolute security of your data.

Your Choices:

You can exercise the following rights regarding your data:

6.1. Access: You can request access to the personal information we hold about you.

6.2. Update/Correct: You can update or correct your personal information through your account settings or by contacting us.

6.3. Delete: You can request the deletion of your personal information, subject to legal restrictions.

6.4. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any changes will be posted on this page, and the “Last Updated” date will be revised.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at admin@ocgems.co.za.

By using our website or services, you agree to the terms and conditions of this Privacy Policy.

Outclass Crystallized Gems 

The Diamond Hub, 25 Villiers Street, Kimberley, Northern Cape 8301

0538311570

admin@ocgems.co.za